My unit is defective—how do I get a replacement?Updated 7 hours ago

If you believe your AIRLOCK device is defective, contact our support team at [email protected] with:

1. A brief description of the issue

2. A photo of the back label (so we can log the serial number)

3. Confirmation of your shipping address

If the issue is covered under our 2-Year Warranty, we’ll ship you a replacement unit at no cost.