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Troubleshooting

How do I know Airlock™ is working properly?

Firstly, observe the purple LED on the front face of the device; when Airlock™ is functioning as intended, this light will be illuminated. For an optional, additional verification step, a non-contact voltage reader can be utilized. Simply position it

What should I do if the LED indicator fails to illuminate?

In the event that the LED indicator does not light up, please ensure Airlock is installed correctly: the black and red wires should be securely connected to the power source. Ensure all connections are firm and accurate, guaranteeing optimal function

What should I do if odors persist after installing Airlock™?

While Airlock™ is designed to effectively purify and freshen the air onboard, it's crucial to understand that persistent odors may indicate an unresolved underlying issue. If the root cause of the odor isn't addressed, Airlock™ might not be able to c

What if the LED starts blinking?

If the light on your unit is going on and off, it may indicate an issue with the installation or power connection. Here are a few steps you can take:. If the problem persists, please reach out to us with the following: