AIRLOCK One

How do I know AIRLOCK One is working?

Firstly, observe the purple LED on the front face of the device; when AIRLOCK One is functioning as intended, this purple LED light will be illuminated. For an optional, additional verification step, a non-contact voltage tester can be utilized. Simp

The LED is blinking—does that mean something’s wrong?

If the light on your unit is going on and off, it may indicate an issue with the installation or power connection. Here are a few steps you can take:. If the problem persists, please reach out to us with the following:

What should I do if odors persist after installing AIRLOCK One?

If odors continue after installation, consider the following key factors:. Airflow & Mounting: Make sure AIRLOCK One is correctly mounted and positioned so ions are carried through the airflow path. This means placing the device as close to the AC un

What should I do if the LED indicator stops working?

First, double-check that AIRLOCK One is properly installed and receiving power. If everything is connected correctly and the light still doesn’t come on, please contact us. If your order is still within the 2-Year Warranty period, we’ll send you a re

❌ My magnets broke—can I still use it?

Yes—AIRLOCK One will still function normally even if the mounting magnets break. The magnets are only used for installation convenience. As long as the device is securely mounted near the AC airflow and the ion emitters are not touching any surfaces,