Please feel free to contact our Support Team via email at any time! You can expect a response within 24 hours.

Shop

How to Install

How it Works

Reseller Program

AIRLOCK

Firstly, observe the purple LED on the front face of the device; when AIRLOCK One is functioning as intended, this purple LED light will be illuminated.For an optional, additional verification step, a non-contact voltage tester can be utilized.Simply position it near the ion emitters of the device - a voltage indication will confirm that AIRLOCK One is actively working to purify and freshen your air.

Firstly, observe the purple LED on the front face of the device; when AIRLOCK One is functioning as intended, this purple LED light will be illuminated. For an optional, additional verification step, a non-contact voltage tester can be utilized. Simp

How do I know AIRLOCK One is working?

Troubleshooting

AIRLOCK One

How long does AIRLOCK One take to eliminate odors after it's installed?

Is AIRLOCK One easy to install?

Do you accept returns?

Will AIRLOCK One help with [diesel/musty/toilet] smells?

Is AIRLOCK One safe for my family, pets, and interior materials?

Can I trust AIRLOCK works? Where can I see real reviews?

Do you offer dealer or wholesale discounts?

What are the input voltage specifications for AIRLOCK devices?

Does AIRLOCK One or AIRLOCK Voyage emit any noise?

Can AIRLOCK Voyage replace AIRLOCK One?

How many AIRLOCK One units do I need?

General

Can I connect AIRLOCK One to the fan blower?

Will AIRLOCK One still work if I don’t have an AC unit onboard and only use fans?

What’s the ideal mounting location for AIRLOCK One in a boat or RV?

Can I mount AIRLOCK One in any direction?

Can I install AIRLOCK One on a diesel heater duct?

Can I place AIRLOCK One on a countertop?

Can I install AIRLOCK One on a portable AC unit?

How can AIRLOCK One be installed on split system air conditioners?

Mounting

What voltage and frequency (Hz) is AIRLOCK One compatible with?

Can I plug it into an outlet?

Where do I connect the cables in my AC unit?

What fuse does AIRLOCK One use?

Can AIRLOCK One it run on DC power?

Can I wire AIRLOCK One to my thermostat?

Wiring & Power

AIRLOCK One – Installation & Setup

What size space does AIRLOCK Voyage cover?

How loud is Voyage?

What does the timer button do?

Can I mount AIRLOCK Voyage anywhere?

AIRLOCK Voyage - Setup & Basics

How does AIRLOCK One eliminate odors and musty smells?

Does AIRLOCK One produce ozone?

How does AIRLOCK One prevent the formation of mold/mildew?

How much space does an AIRLOCK device cover?

Technology

How long does AIRLOCK One last?

Do AIRLOCK devices require maintenance?

Can I leave AIRLOCK One running all the time?

What should I do when I’m away from the boat/RV?

Operation & Maintenance

The LED is blinking—does that mean something’s wrong?

What should I do if odors persist after installing AIRLOCK One?

What should I do if the LED indicator stops working?

❌ My magnets broke—can I still use it?

The fan is noisy

The light or timer stopped working

I’m not seeing results—can I exchange for AIRLOCK One?

AIRLOCK Voyage

How long does shipping take?

How can I track my order?

How fast do you ship orders?

Can you ship to California?

Do you ship internationally?

Shipping & Orders

What’s covered under the 2-Year Warranty?

What’s your 90-Day Money-Back Guarantee?

My unit is defective—how do I get a replacement?

I want to exchange for a different model—how does that work?

I want to return my unit—what’s the process?

Do you deduct return shipping?

Returns, Exchanges & Warranty

How do I know AIRLOCK One is working?Updated 7 hours ago