The LED is blinking—does that mean something’s wrong?Updated 25 days ago

If the light on your unit is going on and off, it may indicate an issue with the installation or power connection.

Here are a few steps you can take:

• Check the Power Connection: Ensure that the power connection is secure and properly installed.
• Inspect the Fuse: Verify that the fuse is intact and functioning correctly.
• Non-contact Voltage Reader: Simply position it near the ion emitters/brushes of the device - a voltage indication will confirm that AIRLOCK is actively working to purify and freshen your air.

If the problem persists, please reach out to us with the following:

1. A video of the blinking LED
2. A photo of the serial number on the back. This would be really helpful.
3. Any observations regarding the fuse.
4. Order #