❌ My magnets broke—can I still use it?Updated 7 hours ago

Yes—AIRLOCK One will still function normally even if the mounting magnets break.

The magnets are only used for installation convenience. As long as the device is securely mounted near the AC airflow and the ion emitters are not touching any surfaces, performance won’t be affected.

If you'd like replacement magnets, just reach out to our support team—we’ll be happy to send you a set.